ww77 Privacy Policy

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by ww77 ("ww77," "we," "us," or "our") in connection with the operation of the ww77 online gaming platform accessible at ww77.one (the "Platform"), including all associated services, features, mobile interfaces, and customer support channels.

ww77 acts as the data controller in respect of all personal data collected through the Platform. This means that ww77 determines the purposes and means by which your personal data is processed. Where ww77 engages third-party service providers to process data on its behalf, those providers act as data processors and are bound by contractual obligations consistent with this Policy.

This Policy is governed by and construed in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. ww77 is registered with the NPC as required by applicable law.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with ww77.

ww77 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:

ww77 does not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for regulatory compliance, such as government-issued ID details for age and identity verification purposes.

ww77 collects personal data through the following means:

• Direct interactions: Data you provide when registering a ww77 account, completing identity verification, making deposits or withdrawals, contacting our support team, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies (see Section 9 for details);
• Third-party sources: Identity and fraud-check data received from payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification service providers, and fraud prevention agencies, where permitted by law;
• Publicly available sources: Information from public registers or databases where relevant to regulatory compliance or fraud prevention.

ww77 will always inform you at the point of collection what data is being collected and for what purpose. Mandatory fields in registration and verification forms are marked as required; optional fields are clearly indicated.

ww77 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your ww77 player account;
• Identity & age verification: Confirming that you meet the minimum age requirement of 21 years and verifying your identity as required by Philippine gaming regulations;
• Payment processing: Facilitating deposits and withdrawals through your chosen local payment method;
• Platform delivery: Providing access to games, promotions, and all features of the ww77 Platform;
• Customer support: Responding to your queries, complaints, and support requests;
• Fraud prevention & security: Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct;
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling patterns and administering responsible gaming tools such as deposit limits and self-exclusion;
• Legal compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements and PAGCOR regulatory obligations;
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications;
• Platform improvement: Analysing usage patterns to improve the performance, design, and features of the ww77 Platform.

ww77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Under the Philippine Data Privacy Act, ww77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your ww77 account, process payments, and deliver gaming services;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR requirements, and the Data Privacy Act itself;
• Legitimate interests: Processing necessary for ww77's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your rights and freedoms;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Where ww77 relies on legitimate interests as the legal basis for processing, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You may request information about any such balancing test by contacting our Data Protection Officer.

ww77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and are independently regulated;
• Identity verification providers: Third-party KYC (Know Your Customer) service providers engaged to verify your age and identity as required by Philippine gaming regulations;
• Game studios and software providers: Licensed third-party game providers whose titles are available on the ww77 Platform. These providers may receive limited technical data necessary for game delivery;
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulation;
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process;
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by ww77, subject to strict confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ww77's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom ww77 shares personal data are required to implement appropriate technical and organisational security measures and to process your data only in accordance with ww77's instructions and applicable Philippine law.

ww77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account data: Retained for the duration of your active account relationship with ww77, plus a minimum of five (5) years following account closure, in accordance with AML and regulatory record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments;
• Identity verification documents: Retained for the duration of your account plus five (5) years post-closure;
• Customer support communications: Retained for three (3) years from the date of the last interaction;
• Marketing preferences: Retained until you withdraw your consent or request erasure, whichever is earlier;
• Technical and usage data: Retained for up to two (2) years from the date of collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, ww77 will securely delete or anonymise your personal data in accordance with industry-standard data destruction practices.

The security measures implemented by ww77 include, but are not limited to:

• Encryption: All data transmitted between your device and the ww77 Platform is encrypted using TLS (Transport Layer Security) protocols. Sensitive data at rest is encrypted using AES-256 encryption;
• Access controls: Strict role-based access controls ensure that only authorised ww77 personnel can access personal data, and only to the extent necessary for their specific job functions;
• Two-factor authentication: Available for all ww77 player accounts to provide an additional layer of login security;
• Penetration testing: Regular third-party security audits and penetration tests are conducted to identify and remediate vulnerabilities;
• Fraud detection systems: Automated systems monitor Platform activity in real time to detect and respond to suspicious behaviour;
• Staff training: All ww77 employees who handle personal data receive regular data privacy and security training.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ww77 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the Data Privacy Act.

ww77 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support our security and fraud prevention systems. A cookie is a small text file placed on your device when you visit the Platform.

The types of cookies used by ww77 are as follows:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session management cookies, authentication tokens, and security cookies. These cannot be disabled without affecting Platform functionality;
• Performance cookies: Collect anonymised data about how visitors use the Platform, such as which pages are visited most frequently and whether error messages are received. This data helps ww77 improve Platform performance;
• Functional cookies: Remember your preferences and settings, such as your preferred language and display options, to provide a more personalised experience;
• Analytics cookies: Used to understand aggregate user behaviour on the Platform. Data collected is anonymised and used solely for internal analytics purposes;
• Marketing cookies: Used only where you have provided explicit consent, to deliver relevant promotional content and measure the effectiveness of marketing campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ww77 Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ww77:

• Right to be informed: The right to be told what personal data ww77 collects about you and how it is used — which is the primary purpose of this Policy;
• Right of access: The right to request a copy of the personal data ww77 holds about you, along with information about how it is processed;
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data ww77 holds about you;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ww77's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that ww77 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact our Data Protection Officer via live chat or by email at [email protected]. ww77 will respond to all valid requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case you will be notified of the extension and the reasons for it.

Please note that certain rights are subject to limitations under applicable law. For example, ww77 may be unable to erase data that it is legally required to retain for AML or regulatory compliance purposes.

The ww77 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. ww77 does not knowingly collect personal data from individuals under the age of 21.

All ww77 accounts are subject to mandatory age verification. Where ww77 discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 21, ww77 will:

• Immediately suspend the account pending investigation;
• Void all wagers placed and forfeit all winnings associated with the account;
• Delete all personal data associated with the underage account as soon as practicable, subject to any legal obligations to retain records of the incident;
• Refund any real-money deposits made to the account, net of any amounts required to be retained for regulatory reporting purposes.

If you are a parent or guardian and believe that your child has registered a ww77 account, please contact our support team immediately via live chat or at [email protected]. We will investigate and take appropriate action without delay.

ww77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is always displayed at the top of this page.

When material changes are made to this Policy, ww77 will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address associated with your account. Your continued use of the ww77 Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy.

ww77 recommends that you review this Privacy Policy periodically to stay informed of how we protect your personal data. Previous versions of this Policy are available upon request from our Data Protection Officer.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ww77 handles your personal data, please contact our Data Protection Officer through any of the following channels:

• Live Chat: Available 24/7 directly through the ww77 Platform — the fastest way to reach our team;
• Email: [email protected] — responses within 2 hours during business hours.

For unresolved privacy complaints, you have the right to escalate your concern to the National Privacy Commission of the Philippines (NPC) through their official channels. The NPC is the independent regulatory body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.

ww77 takes all privacy complaints seriously and is committed to resolving them fairly, transparently, and in a timely manner. We aim to acknowledge all privacy-related correspondence within two (2) business days and to provide a substantive response within thirty (30) calendar days.